For Organizations
Chatwoot Support Agent Integration
Chatwoot empowers your support team with AI-powered tools, seamless integrations, and centralized ticket management for exceptional customer experiences.
Seamless Customer Support
Provide customers with a direct way to open tickets, report bugs, and get instant assistance.
AI-Powered Conversations
Let an AI chatbot answer common questions, guide users, and escalate to human agents when needed.
Ticket Creation via Chatbot
Customers can create support tickets directly within the chat, reducing friction and improving response times.
Centralized CRM Portal
Manage, track, and respond to customer tickets in one place, ensuring no issue gets overlooked.
Proactive Issue Detection
Integrate with Elastic Search to read logs and let AI detect potential issues automatically and open tickets before customers are impacted.
Integration with Project Management Tools
Sync with Jira or similar tools for automatic creation and tracking of internal technical tickets.
Multi-Channel Support
Engage with customers via website, mobile app, email, WhatsApp, and other connected channels.
Team Collaboration
Assign tickets, add notes, and collaborate internally for faster resolution.
Customer Updates
Keep customers informed via automated or manual updates on their ticket status through chat, email, or phone.
Scalable Solution
Easily adapt to growing customer bases without compromising service quality.
For Organizations
FlairEdge
FlairEdge is the ultimate customer engagement powerhouse. From live chat to AI-driven insights, FlairEdge helps you connect, support, and delight your customers at every step.
OmniChannel Connect
Bring all customer conversations into one place — chat, email, social, and more. No more switching tabs; every message is at your fingertips.
AI-First Assistance
Automate repetitive tasks, suggest intelligent responses, and keep your support team focused on what matters most — human connection.
Insight-Driven Actions
Track performance, customer satisfaction, and conversation trends with real-time analytics that drive smarter decisions.
Workflow Flair
Customize your customer support workflows to fit your brand’s style — because efficiency doesn’t have to be boring.
